We design the things an organization is known by, and we stay to look after them.

A website for a busy organization gets changed every day by people with other jobs to do. So we build on WordPress with the block editor and a theme designed for each client, and the theme comes straight from the design system. Editors build their most common pages from ready-made patterns, which means a page published on a hectic afternoon still looks the way it was designed, and nobody has to call us first.

We plan each site around what visitors come to do, such as finding an event or checking how to get there, and we test those tasks on a phone before anything else. We designed and built The Vancouver Club’s website on WordPress in 2011, and when the club needed it to work on phones in 2015, we gave the same installation a new front end. Clients who hand us the writing get every page in plain language.

When a site has years of content behind it, we move it across with scripts that check each page against the original and flag anything a person should look at. Old addresses redirect to the new ones, so links and search rankings carry over.

Most of our clients arrive with a brand they’ve lived with for years, and we start from it. For the web we add a type scale, spacing rules, colour pairings that pass contrast checks and a kit of components with a note on when to use each one. Design tokens hold every one of those decisions, and the site is built from the same files, so your staff can open the style guide in a browser and see exactly what the site uses.

For The Vancouver Club we refined the monogram from engravings the club already owned and adapted the crest for screens and embroidery. We were part of the small design team that made the Team Canada identity system, which gave every Olympic sport and partner the same set of lockups, and the Canadian Olympic Committee unveiled it on June 6, 2011. At Klue, the design team built the Nectar design system while our creative director was Director of Design there. Once Nectar became simpler to use, Klue’s designers and engineers reached for it more, and delivery on the work Klue tracked sped up by about 30 percent.

Every place has a few questions visitors ask before they come. Guests at Orca Camp on Johnstone Strait want to know what they’ll sleep in and what the days are like, so in August 2026 our team photographed the cabins and cut a short film that follows a day at camp. We plan each capture around the pages the pictures will live on, and every photograph answers one of those questions. Our team has captured places on camera and in 360° since 2011, from school campuses in Vancouver to lodges guests can only reach by boat or floatplane.

A capture can also include a 360° tour, which lets someone stand in a room before they’ve visited it. Families have walked the St. George’s School campus from home since 2020 on tours our team built, and the admissions staff carry an offline version to recruitment events. We can publish a tour to Google Maps so people find it there as well as on your site. Where a client needs accessible tours, we build them to work with a keyboard and describe each space in text.

Ben Taft leads our capture work. He holds a Transport Canada Advanced Operations drone certificate, so we can fly in controlled airspace over a city once NAV CANADA approves the flight, and he was a Google Street View Trusted Photographer until Google closed the program in 2024.

Launch day is the first day of a website’s working life, and we’d rather be there for the years that follow. Client WordPress sites run on WP Engine’s managed platform in its Montreal region, and each site’s files, database, backups and server logs stay in Canada. WP Engine holds SOC 2 Type II attestation and ISO/IEC 27001:2022 certification. We can hold the hosting account for you, and you keep full access to your site along with a copy of everything on it.

Updates go onto a staging copy before they reach the live site, and we check the backups every month. Automated accessibility and security scans run on the same schedule, and once a year we recheck every template for accessibility. When something breaks, the people who built the site answer. You get a short report each month and a longer review each quarter.